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Terms of Service

Last Updated: November 8, 2025

These Terms of Service ("Terms") govern your use of data engineering consulting services provided by Jose Acosta ("Service Provider", "we", "us", or "our") through datawithjose.tech ("Website"). By engaging our services, you ("Client", "you", or "your") agree to be bound by these Terms.

1. Services Provided

1.1 Scope of Services

We provide data engineering consulting services including but not limited to:

  • Real-time data pipeline development and optimization
  • Time-series analytics and modeling
  • Data architecture design and implementation
  • Cloud infrastructure setup and optimization (AWS, Snowflake, etc.)
  • Data quality frameworks and monitoring
  • Technical consulting and advisory services

1.2 Service Delivery

Services are delivered remotely unless otherwise agreed in writing. Specific deliverables, timelines, and milestones will be defined in a separate Statement of Work (SOW) or project agreement.

1.3 Client Responsibilities

Client agrees to:

  • Provide timely access to necessary systems, data, and resources
  • Designate a point of contact for project communication
  • Provide timely feedback and approvals as outlined in the SOW
  • Ensure compliance with all applicable laws and regulations regarding data access

2. Payment Terms

2.1 Fees and Pricing

Service fees are specified in the SOW or project agreement. Unless otherwise stated:

  • Hourly rates or fixed project fees will be clearly defined
  • Rates are subject to change with 30 days' written notice for ongoing engagements
  • All fees are in USD unless otherwise specified

2.2 Payment Schedule

Unless otherwise agreed:

  • Fixed-price projects: 50% upfront, 50% upon completion
  • Hourly engagements: Invoiced bi-weekly or monthly
  • Payment is due within 15 days of invoice date

2.3 Late Payment

Late payments may incur a fee of 1.5% per month (18% annually) or the maximum allowed by law, whichever is less. Service Provider reserves the right to suspend services for accounts more than 30 days overdue.

2.4 Expenses

Client is responsible for reimbursing pre-approved expenses including cloud infrastructure costs, third-party software licenses, and other project-specific costs. Expenses will be itemized on invoices.

3. Intellectual Property Rights

3.1 Client-Owned IP

Upon full payment, Client owns all custom code, documentation, and deliverables created specifically for the project ("Work Product"). This excludes pre-existing materials and general methodologies.

3.2 Service Provider IP

Service Provider retains ownership of:

  • Pre-existing code, frameworks, and tools
  • General methodologies and best practices
  • Knowledge and experience gained during the engagement

3.3 Third-Party Components

Work Product may include open-source or third-party components subject to their respective licenses. Client is responsible for compliance with such licenses.

3.4 Portfolio Rights

Service Provider may use non-confidential aspects of the project (anonymized metrics, architecture patterns, general approach) for portfolio, marketing, and case study purposes unless explicitly prohibited in writing.

4. Confidentiality

4.1 Confidential Information

Both parties agree to maintain confidentiality of proprietary information disclosed during the engagement. Confidential Information includes business data, technical specifications, trade secrets, and any information marked as confidential.

4.2 Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available through no fault of the receiving party
  • Was rightfully known prior to disclosure
  • Is independently developed without use of confidential information
  • Must be disclosed by law or court order

4.3 Data Security

Service Provider implements reasonable security measures to protect Client data. However, Client acknowledges that no system is completely secure and Service Provider is not liable for unauthorized access beyond our reasonable control.

5. Warranties and Disclaimers

5.1 Service Warranty

Service Provider warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. Work Product will substantially conform to specifications in the SOW for 30 days after delivery.

5.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Service Provider does not warrant that services will be uninterrupted, error-free, or meet all Client requirements. Client is responsible for testing and validating all deliverables before production deployment.

6. Limitation of Liability

6.1 Maximum Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERVICE PROVIDER'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT IN THE 12 MONTHS PRECEDING THE CLAIM, OR $10,000, WHICHEVER IS LESS.

6.2 Excluded Damages

IN NO EVENT SHALL SERVICE PROVIDER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.3 Exceptions

Limitations do not apply to liability arising from gross negligence, willful misconduct, or breach of confidentiality obligations.

7. Term and Termination

7.1 Term

Engagement begins on the effective date specified in the SOW and continues until completion of deliverables or termination per these Terms.

7.2 Termination for Convenience

Either party may terminate with 14 days' written notice. Client remains responsible for:

  • Payment for all work completed through termination date
  • Reimbursement of non-refundable expenses incurred
  • A termination fee of 25% of remaining project value for fixed-price projects

7.3 Termination for Cause

Either party may terminate immediately if the other party:

  • Materially breaches these Terms and fails to cure within 7 days of written notice
  • Becomes insolvent or files for bankruptcy
  • Engages in fraud or illegal activity

7.4 Effect of Termination

Upon termination:

  • Service Provider will deliver all completed Work Product
  • Client will pay for all work completed and expenses incurred
  • Confidentiality obligations survive termination
  • Each party will return or destroy the other's confidential information

8. General Provisions

8.1 Independent Contractor

Service Provider is an independent contractor, not an employee or agent of Client. Service Provider is responsible for all taxes, insurance, and benefits.

8.2 Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any disputes will be resolved in the courts of New York County, New York.

8.3 Dispute Resolution

Parties agree to attempt good-faith negotiation for 30 days before pursuing legal action. If negotiation fails, disputes may be submitted to binding arbitration under AAA Commercial Arbitration Rules, or pursued in court per Section 8.2.

8.4 Entire Agreement

These Terms, together with any SOW or project agreement, constitute the entire agreement between parties and supersede all prior agreements. Modifications must be in writing and signed by both parties.

8.5 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

8.6 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, war, terrorism, pandemics, or government actions.

8.7 Assignment

Client may not assign these Terms without prior written consent. Service Provider may assign to an affiliate or in connection with a merger or acquisition.

8.8 Notices

All notices must be in writing and sent to the email addresses specified in the SOW or to datawithjose@outlook.com for Service Provider.

9. Contact Information

For questions about these Terms of Service, please contact:

Jose Acosta

Email: datawithjose@outlook.com

Website: datawithjose.tech

Acceptance of Terms

By engaging our services, signing a Statement of Work, or making payment, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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